Terms & Conditions – Fresh Headlight Restoration

By booking an appointment with Fresh Headlight Restoration, you agree to the following service terms and policies.

Scope of Service

Our service is a cosmetic exterior headlight restoration.
We restore the outside surface of the lens only.

Our service does not include:

• Internal headlight cleaning

• Opening or disassembling headlights

• Repairing electrical components, bulbs, wiring, or condensation issues

• Fixing cracks, rock chips, pitting, or physical damage in the plastic

While most headlights see major improvement, results may vary depending on age, damage, and prior condition.

Paint & Surface Disclaimer

We carefully tape off surrounding paint and trim before performing the service. However:

By booking, the customer acknowledges:

• Some vehicles may have weak, chipped, repainted, or previously damaged clear coat

• Tape adhesion can occasionally lift failing or compromised paint or clear coat

MID-TN Headlight Restoration is not responsible for paint or clear coat damage that occurs due to pre-existing paint conditions.

Pre-Existing Damage

We are not responsible for pre-existing:

• Cracks or fractures in the lens

• Deep pitting or rock damage

• Previous sanding or DIY restoration damage

• Headlights that are severely degraded beyond safe restoration

If we determine a headlight is not a good candidate for restoration, we may decline service.

Photo Documentation

We take before and after photos of every vehicle for:

• Quality control

• Documentation of pre-existing conditions

• Marketing and social media use

By booking, you grant permission for photos of your headlights/vehicle to be used for promotional purposes.

(No personal information or license plates will be intentionally highlighted.)

Expected Results Disclaimer

Headlight restoration significantly improves clarity and appearance, but:

• Results are not the same as brand-new replacement headlights

• Some permanent wear may remain depending on lens condition

• Longevity depends on sun exposure, weather, washing habits, and storage

  Weather & Rescheduling

  For quality and safety, appointments may be rescheduled due to:

  • Rain

  • Severe humidity

  • Extreme temperatures

  We will contact you as early as possible if rescheduling is needed.

  Satisfaction Policy

  We stand behind our work and want you happy with the results.
  If you have concerns, please contact us within 24 hours of your appointment so we can review and make it right when possible.

  Acceptance of Terms

  By booking an appointment, the customer acknowledges and agrees to all terms listed above.

By accessing and using the mobile headlight restoration services of Fresh Headlight Restoration, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue your use of our services.

 

Services

Fresh Headlight Restoration provides mobile headlight restoration services in Nashville and surrounding areas. We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to modify or discontinue our services without notice.

 

Payment

All prices for our mobile headlight restoration services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

Cancellations

Cancellations made less than 24 hours before the scheduled service will be subject to a 50% cancellation fee. Customers have up to 24 hours prior to their appointment to cancel without incurring any charges. This policy ensures that our technicians' time and availability are respected. To cancel or reschedule your appointment, please contact us as soon as possible. NO CALL, NO SHOW POLICY: We value your time! Please value our time as well! We ask that you provide us with 24 hours notice of cancellation for any appointments. WE reserve the right to charge up to the cost of your appointment for any appointments that are missed without notice. 

 We appreciate your understanding and cooperation.

 

Liability

Fresh Headlight Restoration is not liable for any damage or loss caused as a result of using our services, except where such damage or loss is directly caused by our negligence or willful misconduct.

 

Updates or amendments to the Terms & Conditions

We reserve the right to periodically amend or revise the Terms & Conditions; material changes will be effective immediately upon the display of the revised Terms & Conditions. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

 

 

Headlight Restoration Warranty

Our Workmanship Guarantee

We stand behind the quality of our work.

• Headlight Restoration Services : 1 year Warranty

This warranty covers premature oxidation, hazing, or failure of the applied UV ceramic protection.

If your headlights experience abnormal fading or oxidation within the applicable warranty period, we will re-service the headlights at no charge for the restoration work.

Warranty applies to the original customer and vehicle only and is non-transferable.

What Is Covered Under Warranty

This warranty covers:

• Premature oxidation or yellowing

• Loss of clarity caused by coating failure

• Abnormal hazing after proper curing time

• Workmanship-related issues from the original restoration

What Is NOT Covered

The warranty does not cover damage or wear caused by:

• Accidents, collisions, or physical impact

• Rock chips, pitting, scratches, or cracks in the lens

• Headlights that were already severely deteriorated before service

• Moisture or condensation inside the headlight housing

• Automatic car washes using harsh or acidic chemicals

• Improper care, neglect, or chemical damage

• Intentional damage or vandalism

• Normal wear over time and environmental exposure

Warranty Travel Fee

If a warranty re-service is needed, the restoration work will be completed free of charge.

Because our service is mobile, a $50 travel fee applies for warranty return visits to cover fuel and travel time.

We will always confirm scheduling before the visit.

  How to contact us:

If you have any general questions about the Site or the terms and conditions, you can contact us at Trey@freshheadlights.com.

 

Fresh Headlight Restoration